Home
Men Women
Wishlist

Frequently asked questions

Quick answers about orders, delivery, perfumes and payment.

19 questions

Orders & delivery

Do you really deliver the same day?

Yes. Yes. Same-day delivery, guaranteed authenticity, and fair pricing are the hallmarks of Alif Club. Orders are dispatched from our Doha store the same day—via bike for small orders and van for larger ones. For exact delivery timing, please message us on WhatsApp.

Which areas do you deliver to?

We deliver throughout Doha and strive to offer same-day delivery across Qatar, excluding restricted access zones or exceptionally remote areas. If you are unsure whether we deliver to your location, simply send it to us on WhatsApp, and we will gladly confirm., send us your location and we will confirm.

How much does delivery cost?

Any delivery charge for your address is shown before you confirm the order, so there are no surprises at the door.

How can I track my order?

Once your order is on its way, our team keeps you updated. If you want an update at any time, call us or message us on WhatsApp with your order number.

Can I change or cancel my order?

Contact us as soon as possible. Because orders move fast, the sooner you tell us, the easier it is to make a change before it leaves the store.

Perfumes & authenticity

Are your perfumes original?

Yes, 100%. We sell only original perfumes. We buy from trusted sources and check every product before it is listed, so you never have to wonder whether a bottle is real.

What kinds of fragrances do you sell?

Designer and Arabian perfumes, oud, attar and bakhoor, for men and women. Browse for men, for women or see what is new.

How do I choose the right perfume?

Start with our best sellers, which are loved by many customers. If you still cannot decide, tell us what scents you usually like and we will suggest a few.

I cannot find a perfume or brand I want. Can you get it?

Message us the name and size. If we do not have it listed, we will tell you whether we can bring it in.

Are the perfume ratings on Alif Club authentic?

Yes. The ratings shown on Alif Club are sourced from recognized global fragrance authorities and reviewer platforms, including Fragrantica. Alif Club does not generate or host its own internal review scores yet; these metrics serve as an objective guide from the wider fragrance community.

Prices & payment

In which currency are prices shown?

All prices are in Qatari Riyal (QAR). The price you see is clear and fair, and the total is confirmed before you place your order.

How can I pay?

The payment options available to you are shown at checkout. If you prefer a different way to pay, ask us before ordering.

Do you have offers and discounts?

We add offers from time to time. Check our bundles and combo and gift sets, and follow us on Instagram, TikTok and Facebook so you do not miss one.

Gifts & bulk orders

Do you have gift sets?

Yes. See our combo and gift sets, ready to give for birthdays, weddings, Eid and other occasions.

Can you help me pick a gift?

Of course. Tell us who it is for and your budget, and we will suggest a perfume that fits. Ask for gift advice.

Do you take bulk or corporate orders?

Yes. For larger quantities, such as corporate gifts or events, use our bulk order page and we will get back to you with the details.

Problems & support

What if my order arrives damaged or incorrect?

Please contact us right away with your order number and a photo of the item. We will look into it and make it right.

What is your return policy?

Our full terms are on the Terms of Service page. If you have a question about a specific order, contact us and we will explain your options.

How can I reach you?

Call +974 5007 3322, message us on WhatsApp, email info@alifclub.com or use the contact form.

Still have a question?

Cannot find your answer here? Feel free to get in touch with us, we'll be happy to assist you.